Refund Policy

At Raithu Basket, we strive to provide the highest quality products and services to our customers. This Refund Policy outlines our guidelines for refunds, returns, and cancellations of subscription orders.

Subscription Cancellations:

You may cancel your subscription at any time by logging into your account and following the cancellation instructions. Cancellations must be made before the renewal date to avoid being charged for the next billing cycle.
Refunds will not be provided for partial subscription periods. If you cancel your subscription after the renewal date, you will continue to receive subscription boxes for the remainder of the current billing cycle, and your cancellation will take effect for the next billing cycle.

Refunds for Defective or Damaged Products:

If you receive a subscription box with defective or damaged products, please contact us immediately to request a refund or replacement.
We may require photographic evidence of the defect or damage before issuing a refund or replacement.
Refunds or replacements will be processed at our discretion, based on the nature of the issue and available inventory.

Refunds for Non-Delivery:

In the rare event that your subscription box is lost or undelivered during transit, please contact us immediately to initiate a claim and arrange for a refund or replacement.
Refunds for non-delivery will be issued on a case-by-case basis, following an investigation by our shipping carrier.

Refunds for Other Reasons:

Refunds for reasons other than defective or damaged products or non-delivery may be considered on a case-by-case basis.
If you are dissatisfied with your subscription box for any reason, please contact us to discuss your concerns, and we will do our best to find a satisfactory resolution.

If you have any questions or concerns about our Refund Policy, or if you would like to request a refund, please contact us at office@raithubasket.com.